Terms and Conditions

Last updated: May 2026

Welcome to Slim-X. These Terms and Conditions govern your use of our website and products. By accessing and using our website, you accept and agree to be bound by these terms in accordance with applicable Philippine laws, including the Republic Act No. 8792 (Electronic Commerce Act), Republic Act No. 7394 (Consumer Act of the Philippines), and Republic Act No. 10173 (Data Privacy Act of 2012).

1. Parties and Agreement

These Terms constitute a legally binding agreement between you (the "Consumer") and Cosmeticare Marketing OPC ("Seller" / "Slim-X"), a business registered and operating in the Philippines.

By placing an order or using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian, as required under Philippine law.

2. Consumer Rights (RA 7394)

In accordance with the Consumer Act of the Philippines, you are entitled to:

• Protection against deceptive, unfair, and unconscionable sales acts
• Accurate product information, including ingredients and proper labeling
• Redress for defective or mislabeled products
• File complaints with the Department of Trade and Industry (DTI) if your consumer rights are violated

3. Product Information & Health Disclaimer

Slim-X products are food supplements and wellness teas. They are not intended to diagnose, treat, cure, or prevent any disease, and have not been evaluated by the Food and Drug Administration (FDA) of the Philippines as medicines. Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, or have a medical condition.

4. Electronic Transactions (RA 8792)

All electronic orders, confirmations, and communications made through our website are valid and legally binding electronic transactions under the Electronic Commerce Act of the Philippines. By completing a purchase, you acknowledge receipt of electronic documents as legally equivalent to paper documents.

5. Pricing & Payment

All prices listed on our website are in Philippine Pesos (₱) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update prices at any time. Payment must be completed before orders are processed and shipped.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Slim-X and is protected under the Intellectual Property Code of the Philippines (RA 8293). You may not reproduce, distribute, or use any content without prior written consent from Slim-X.

7. Limitation of Liability

To the extent permitted by Philippine law, Slim-X shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

8. Modifications to Terms

Slim-X may revise these Terms at any time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

9. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from the use of our products or website shall be subject to the exclusive jurisdiction of the appropriate courts in the Philippines.

Dispute Resolution Policy

In the event of a dispute, complaint, or concern regarding your purchase or our products, we are committed to resolving the matter promptly and fairly. The following steps apply:

• Step 1 – Contact Us: Reach out to our customer service team at slimxphilippines@gmail.com with your order number and a description of the issue. We will respond within 2 business days.
• Step 2 – Good Faith Negotiation: We will work with you in good faith to find a mutually acceptable resolution, which may include a replacement, refund, or other remedy as appropriate.
• Step 3 – Government Redress: If the matter remains unresolved, consumers may file a complaint with the Department of Trade and Industry (DTI) or the appropriate Philippine government agency. Consumers may also seek redress through the courts of the Philippines.
• Chargeback Resolution: Before initiating a chargeback with your card issuer, we encourage you to contact us first so we can resolve the issue directly and avoid unnecessary disputes.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us at our Contact page or reach us via our official social media channels.